Spa Terra FAQ’s

Guidelines to our Napa Resort Spa

For the enjoyment of all guests, please read the following guidelines prior to your appointment at Spa Terra. The Meritage Resort appreciates your respect and cooperation.

  • Open daily from 8:00 a.m. to 8:00 p.m. with seasonal changes, call Spa Terra for current hours.
    • Winter/Off-Peak Hours:
      • Monday to Thursday: 9:00 a.m. to 7:00 p.m.
      • Friday and Saturday: 8:00 a.m. to 8:00 p.m.
      • Sunday: 8:00 a.m. to 7:00 p.m.
  • Please cancel at least 24 hours prior to check-in time.
  • A 50% charge will apply within a 24 hours cancel.
  • Full rate will apply for a “no show.”
  • Please arrive 30 to 60 minutes prior to your scheduled treatment time to fully enjoy our facility.
  • Late arrival will shorten your service time. Your appointment will end on time so the next guest is not delayed.
  • Please state a preference for a male or female therapist at the time of reservation.
  • Please advise us of any medical conditions or if you are pregnant.
  • To preserve relaxation and privacy, please turn off your cell phones, cameras, and all other electronic devices.
  • Spa Terra accepts Spa Finder, Spa Wish, and Spa Week certificates for regularly priced spa treatments of 50 minutes or longer, however they are not applicable to spa packages, gratuities, or retail items.
  • Spa guests must be 18 years of age or older. For the comfort of all guests, children under 18 are not permitted inside Spa Terra.
  • Meritage Resort Pool: Use of the pool at The Meritage Resort is reserved for resort guests, however Spa Terra is able to extend pool use to guests of Spa Terra (who are not resort guests) who book a 50-minute or longer treatment Monday through Thursday (holidays excluded) based on availability.
  • Facility use: For resort guests who have not booked a treatment at Spa Terra, a day pass is available for $25 per day, Monday through Thursday, based on availability.
  • For your convenience 20% service fee will be added to the total cost of your services.
  • Spa Terra Food and Beverage Sample Menu.

*Prices listed on website are subject to change.